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Privacy Policy

Effective April 16, 2026

Milgrom Marketing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your data, ensuring compliance with all applicable privacy laws, including the Telephone Consumer Protection Act (TCPA), A2P 10DLC regulations, Canada's Anti-Spam Legislation (CASL), GDPR, and other relevant frameworks.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Business Information: Company name, job title, and other relevant details.
  • Marketing Preferences: Opt-ins, subscriptions, and communication preferences.
  • Usage Data: Information about your interactions with our website, emails, or marketing materials, such as IP address, browser type, and session details.
  • Payment Details: For processing transactions when applicable.

2. How We Use Your Information

We use your personal information to:

  • Deliver our services, including marketing campaigns, consulting, and communications.
  • Personalize your experience with tailored recommendations and insights.
  • Improve our services through analytics and feedback.
  • Fulfill legal and compliance obligations, including A2P 10DLC and CASL requirements.

3. Opt-In and Communication Preferences

You opt in to receive communications from Milgrom Marketing by:

  • Filling out a contact or subscription form on our website.
  • Sending a text message to our business number.

We ensure compliance with A2P 10DLC and CASL by obtaining explicit consent before sending any promotional or transactional messages.

Opt-Out Mechanisms: All emails, SMS, and marketing messages include an opt-out link or instructions. You may update your preferences or unsubscribe at any time. For SMS, reply STOP to any message.

Double Opt-In: Where required, we employ a double opt-in process to confirm your subscription to our communications.

SMS / Text Messaging Disclosures (A2P 10DLC)

  • Program: Appointment reminders, booking confirmations, follow-ups, and customer-care messaging from Milgrom Marketing.
  • Message frequency: Recurring messages, frequency varies based on your activity (typically 2–6 messages per month).
  • Cost: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
  • Opt-out: Reply STOP to unsubscribe at any time. Reply HELP for help, or email hello@milgrom.io.
  • Consent is not a condition of purchase.
  • No sharing of mobile information: Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing is limited to subprocessors that directly support delivery of our SMS program (e.g., messaging platform providers and carriers).

4. Data Protection and Retention

We implement robust security measures to protect your data, including:

  • Encryption during transmission and at rest.
  • Regular monitoring and auditing of our systems.
  • Access control to sensitive information.

We retain your information only as long as necessary to fulfill the purposes outlined or as required by law.

5. Sharing Your Information

We do not sell or share your personal information with third parties except:

  • With service providers who assist in delivering our services (e.g., CRM, email and SMS messaging platforms).
  • To comply with legal obligations or enforce our terms.
  • With your explicit consent.

We do not sell or share mobile phone numbers or SMS opt-in data with third parties or affiliates for their marketing or promotional purposes.

6. Compliance with Legal and Regulatory Standards

Milgrom Marketing complies with:

  • A2P 10DLC Requirements: Ensuring proper registration and adherence to best practices for SMS communication in the United States.
  • CASL: Sending commercial electronic messages (CEMs) only with valid consent and proper identification.
  • GDPR (where applicable): Offering data subject rights such as access, rectification, and deletion of your data.

7. Your Rights

You have the right to:

  • Access and obtain a copy of your data.
  • Correct or update your personal information.
  • Request deletion of your data, subject to legal or contractual constraints.
  • Restrict or object to the processing of your data.
  • Lodge a complaint with your local data protection authority if your concerns are not addressed.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze website performance, and optimize marketing efforts. These tools allow us to understand user behavior, improve our services, and deliver personalized experiences.

Technologies We Use

  • Funl: For lead tracking, campaign performance, and behavioural insights.
  • Google Analytics: To monitor website traffic, user engagement, and conversion metrics.
  • Facebook Pixel: To measure the effectiveness of our Facebook advertising campaigns and retarget users.
  • ZoomInfo: For B2B audience insights and lead enrichment.
  • LinkedIn Insight Tag: To track ad performance and user engagement on LinkedIn.
  • HubSpot Tracking Code: For customer relationship management (CRM) and tracking marketing email performance.
  • Hotjar: To analyze user interactions via heat maps and session recordings.
  • Google Tag Manager: To manage and deploy marketing tags without modifying the website's code.

How We Use These Tools

  • Analytics: To understand user demographics, behaviour, and preferences.
  • Advertising: To retarget visitors with relevant ads and measure campaign success.
  • Personalization: To deliver tailored content and improve user experiences.
  • Optimization: To test and improve website functionality and marketing strategies.

Managing Your Preferences

You can manage your cookie preferences or disable cookies entirely by adjusting your browser settings. Note that disabling cookies may affect the functionality and experience of our website.

9. Children's Privacy

Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from them.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or other appropriate channels. Please review this policy regularly.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact us:

Email: hello@milgrom.io
Phone: (647) 955-6886

This Privacy Policy reflects our commitment to transparency and compliance with all relevant privacy and marketing communication laws. We take your privacy seriously and aim to provide a safe, secure experience.